Terms of service

 

Terms & Conditions

Last updated: July 20th, 2025

OVERVIEW
This website is operated by Claro LLC Throughout the site, the terms “Claro,” “we,” “us,” and “our” refer to Claro USA, Inc. Claro offers this website, including all information, tools, and services available from this site to you, the user, conditioned upon your acceptance of all terms, conditions, policies, and notices stated here.

By visiting our site and/or purchasing from us, you engage in our “Service” and agree to be bound by these Terms & Conditions (“Terms”), including any additional terms referenced herein or available by hyperlink (e.g., Privacy Policy, Return Policy, Shipping Policy). These Terms apply to all users of the site, including browsers, vendors, customers, merchants, and/or content contributors.

1 | Online Store Terms

1.1  You represent that you are at least the age of majority in your state of residence, or that you are the age of majority and have given us consent to allow any minor dependents to use this site.
1.2  You may not use our products for any illegal or unauthorized purpose, nor violate any laws in your jurisdiction (including copyright laws).
1.3  You must not transmit worms, viruses, or malicious code. A breach will result in immediate termination of Services.

2 | General Conditions

  • We reserve the right to refuse Service to anyone, at any time, for any reason.

  • Content you transmit (excluding credit‑card data) may be transferred unencrypted over various networks. Credit‑card data is always encrypted.

  • You agree not to reproduce, duplicate, copy, sell, resell, or exploit any portion of the Service without our express written permission.

3 | Accuracy, Completeness & Timeliness of Information

Material on this site is provided for general information only. We are not responsible if information is inaccurate, incomplete, or outdated. Historical information, by definition, may not be current. You agree it is your responsibility to monitor changes to our site.

4 | Modifications to the Service & Prices

Prices are subject to change without notice. We may modify or discontinue the Service (or any part) at any time without liability to you or third parties.

5 | Products & Services

  • Certain products or services may be available exclusively online and in limited quantities. Returns or exchanges follow our Return Policy.

  • We strive to display product colors and images accurately, but cannot guarantee color accuracy on your device.

  • We may limit sales to any person, region, or jurisdiction; limit quantities; or discontinue products at any time.

6 | Billing & Account Information

We may refuse any order or limit quantities per person, household, or order. You agree to provide current, complete, and accurate purchase and account information, and to promptly update details so we can fulfill transactions and contact you when necessary.

7 | Optional Tools

Access to third‑party tools is provided “as is” without warranties. Your use is entirely at your own risk, and you should ensure you approve the applicable third‑party terms.

8 | Third‑Party Links

We are not liable for third‑party materials, websites, or services. Review third‑party policies before engaging in transactions. Complaints regarding third‑party products must be directed to the third party.

9 | User Comments & Submissions

By submitting content (ideas, suggestions, comments, etc.) you grant Claro a perpetual, royalty‑free right to edit, copy, publish, distribute, translate, and otherwise use that content in any medium. We may remove content we deem unlawful, offensive, or infringing.

10 | Personal Data

Personal information submitted via the store is governed by our Privacy Policy.

11 | Errors, Inaccuracies & Omissions

We reserve the right to correct errors or omissions and to update information or cancel orders if any information in the Service is inaccurate at any time without prior notice (including after you submit an order).

12 | Prohibited Uses

You are prohibited from using the site or its content to:
(a) engage in unlawful activities; (b) violate regulations or laws; (c) infringe intellectual‑property rights; (d) harass or discriminate; (e) transmit malware; (f) collect personal information of others; (g) spam, phish, crawl, or scrape; (h) interfere with security features. Violation results in Service termination.

13 | Disclaimer of Warranties; Limitation of Liability

The Service and all products are provided “as is” and “as available.” We do not guarantee that use of the Service will be uninterrupted or error‑free. To the fullest extent permitted by law, Claro and its affiliates shall not be liable for any direct, indirect, incidental, punitive, or consequential damages arising from your use of the Service or any products.

14 | Indemnification

You agree to indemnify and hold Claro and its affiliates harmless from any claim or demand (including attorneys’ fees) arising out of your breach of these Terms or your violation of any law or third‑party right.

15 | Severability

If any provision of these Terms is deemed unlawful or unenforceable, that provision shall nonetheless be enforceable to the fullest extent permitted by law, and the unenforceable portion shall be severed without affecting the validity of the remaining provisions.

16 | Termination

These Terms remain effective unless terminated by either party. You may terminate by ceasing use of the site. We may terminate without notice if we suspect a violation of these Terms. Obligations incurred prior to termination survive.

17 | Entire Agreement

These Terms, together with any policies posted on this site, constitute the entire agreement between you and Claro, superseding prior agreements or communications.

18 | Governing Law

These Terms and any separate agreements whereby we provide Services shall be governed by and construed in accordance with the laws of the State of Wyoming, USA (without regard to conflicts‑of‑law principles).

19 | Changes to Terms

You can review the most current version of the Terms at any time on this page. We reserve the right to update or replace any part of these Terms by posting revisions on our website. Continued use of the site after changes are posted constitutes acceptance.

20 | Contact Us

For any questions about returns, guarantees, or product concerns:

Claro LLC
1309 Coffeen Avenue STE 1200
Sheridan Wyoming 82801
United States

Email: support@go-claro.com
Phone: +1 (213) 753-6610

We’re happy to assist you.